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Privacy Policy

Privacy Policy

PLEASE NOTE: The Bretford Privacy Policy is effective as of the "Last Updated" date above.

Bretford Manufacturing, Inc. (“Bretford”) operates the Bretford Connect service and related services, applications, domains and networks offered by Bretford (“Bretford Connect Service"). The Bretford Connect Service allows you to connect and manage your TechGuard Connect™ charging lockers on the Internet. Bretford’s Privacy Policy is designed to help you understand how we collect and use your information. By using or accessing the Bretford Connect Service, you are accepting the practices described in this Privacy Policy. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access the Bretford Connect Service to stay informed about our information practices.

Information Gathered by Bretford

This Privacy Policy covers our treatment of “personally identifiable” information (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” information (meaning it cannot be used to specifically identify you) that we may collect in your use of the Bretford Connect Service. We use both types of information, and combinations of both types. This Privacy Policy does not apply to the practices of any other company or individual that we do not own or control.

Visitors: For visitors to our website and registered users, we log certain information, such as your IP address, browser type and usage data, for example, how much time you spent visiting, which accounts you accessed, and which pages you accessed within the Bretford Connect Service.

Registration: If you choose to register with us, Bretford may ask you to provide your name, email address and physical address. Bretford also asks each user to create an account ID and password. Bretford may ask you to provide demographic information, such as age, gender, interests or occupation to enhance our ability to provide a more personalized experience for users. We may also, via a third party service, collect credit card information for any subscription fees, paid services or purchases.

Feedback and Chat: We may collect other information when you provide feedback or comments or communicate with others through our systems.

Cookies and Web Beacons: Bretford uses "cookies" – small files containing a string of characters sent to your computer that uniquely identifies your browser to administer its website and provide a more tailored and user-friendly service to you. For example, we may use cookies to count the number of unique computers accessing our website. You can set your browser to refuse cookies from the Bretford Connect Service if you choose. When you access the Bretford Connect Service or open one of our HTML emails, we may automatically record certain information from your system by using different types of tracking technology. This "automatically collected" information may include IP Address, a unique ID, version of software installed, system type, the content and pages that you access on the Bretford Connect Service, and the dates and times that you visit the Bretford Connect Service. You can usually instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Bretford Connect Service or all functionality of the Bretford Connect Service.

Uploads: Bretford allows the uploading of user provided personal data submissions. This data is used for the sole benefit of a registered user of the Bretford Connect Service. Bretford does not use this information except to provide registered users the means to easily identify and manage individuals and devices assigned to one or more TechGuard Connect locker bays within their organization.

Information Gathered by Third Party Analytics Services and Ad Networks

We may let other companies use cookies, web beacons, and other technologies such as software development kits in the Bretford Connect Service. These companies may collect information such as unique device identifiers, IP address, geolocation, OS information, and user activity. For example, we work with third parties, such as Google, Inc., to provide analytics information regarding your use of the Bretford Connect Service.

Payment Card Information

To use certain aspects of the Bretford Connect Service, we may require credit or debit card account information. By submitting your credit or debit card account information through the Bretford Connect Service, you expressly consent to the sharing of your information with third party merchants, subscription and billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use the Bretford Connect Service in the future. We transmit your credit or debit card account information to these third parties, but do not store such information. We cannot guarantee that transmissions of your credit or debit card account information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

Bretford Uses of Information

We may use information we collect about you as follows:

  • To provide and improve the Bretford Connect Service.
  • To permit our users to set up an account.
  • To respond to your comments, questions and requests and provide customer service.
  • To send you notices, updates, security alerts and other administrative messages.
  • To communicate with you about products, services, and offers provided by Bretford.
  • To process transactions and send you related information.
  • To detect, investigate and/or prevent fraudulent, unauthorized or illegal activity.
  • To diagnose problems with the Bretford Connect Service.
  • To analyze and monitor how users utilize the Bretford Connect Service.
  • To carry out other purposes for which the information was collected.

When Bretford Discloses Information

Bretford does not share your personally identifiable information, including any of your user profile data that you create, with other organizations for their marketing or promotional uses.

Bretford may share personally identifiable information about our users with third parties, including: (a) with your consent or as otherwise stated in this Privacy Policy; (b) when we believe it is necessary pursuant to a subpoena or other judicial or administrative order; (c) where required by law; (d) to enforce or apply our Privacy Policy, our Terms of Service or our other policies or agreements; (e) at our sole discretion, where we deem necessary to respond to claims, to protect the safety of any individual or the public, or to protect the rights or property of the Bretford Connect Service or any third party or (f) in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personally identifiable information may be disclosed or transferred as one of our business assets. We may disclose personally identifiable information to (i) affiliated companies or (ii) vendors, service providers or other partners who support our business such as providing web site hosting, maintenance, and security services; fulfilling orders; conducting data analysis and creating reports; offering certain functionality, including but not limited to offering customer service support; and assisting Bretford in improving the Bretford Connect Service and creating new service features. Bretford may also disclose anonymous or aggregated user information to third parties.

Changing or Deleting Your Information

You have the ability to modify your account-specific information, through the edit function on your profile. If you wish to deactivate your Bretford Connect Service account, you may do so. Removed information such as your account ID, geolocation information connected to your user ID, and any documents that you have uploaded to the Bretford Connect Service may persist in backup copies for a reasonable period of time. In addition, we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you.

Data Security

Bretford will use commercially reasonable efforts to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. However, we cannot ensure or warrant the security of any information you provide to us or guarantee that information on the Bretford Connect Service may not be accessed, disclosed, altered, or destroyed by unauthorized persons.

International Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. For example, if you are located outside the United States and choose to provide information to us, your personal information may be transferred to the United States and processed there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children Under 18

IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE BRETFORD CONNECT SERVICE AT ANY TIME OR IN ANY MANNER.

The Bretford Connect Service is not directed to children under 18. Bretford does not knowingly collect personal information from anyone under the age of 18. If you are under 18, please do not use the Bretford Connect Service or send any information about yourself to us, including your name, address, telephone number, or email address. If you are the parent or legal guardian of a child under 18 who has become a member of the Bretford Connect Service, then please contact Bretford at privacy@bretford.com to have that child's account terminated and information deleted.

Web Browser “Do Not Track” Notice

We currently do not participate in any "Do Not Track" (“DNT”) frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your information. Your DNT settings, however, may affect third party services we may use.

Contacting Bretford

Please contact Bretford with any questions at:

Bretford Manufacturing, Inc.
11000 Seymour Ave
Franklin Park, IL 60131
USA

Or by email: privacy@bretford.com.