Commitment to Quality
How to ensure the best quality solution, experience, and result for you
For over 70 years our company has put it’s customers and employees above all else. Instead of just stating facts, we have taken charge of our commitment to quality by completing numerous certifications and continuously re-evaluating current processes to expand safety, quality and communications.
Charging carts can be a safety hazard if not properly constructed and certified. To safeguard against potentially dangerous situations with charging solutions, the consumer needs to look for UL or Intertek certified solutions. With this in mind, all of our charging solutions are UL certified for safety.
To have an in-depth look at what this means, follow the link Commitment to Safety.
ISO | Quality Policy
We will grow and sustain our market presence, customer base and profitability through a passionate commitment to providing safe and reliable products that meet or exceed the expectations of our customers, owners, and other interested parties. We will actively pursue increased quality through continuous improvement of our products and processes and empower our employees by giving them a voice in the improvement process.
A commitment to quality means a commitment to continuous and regular communications between internal and external parties. Communication is the foundation of quality engagement, product distribution and overall customer experience.
Our communications with internal and external parties are:
- Consistent with ISO compliance including any related quality agreements with customer.
- In compliance with law, including statutory and regulatory requirements.
- In a manner consistent with the seriousness and urgency of the matter.
- Internally, as a means of developing/maintaining awareness of the QMS, and EHS, especially their policies and objectives.”
Designed and manufactured in the U.S.A., we are active in the process of providing American quality to all our solutions. With U.S.A.-sourced steel as the primary component of all our products, customers feel the commitment to quality with each Bretford product use.
Our commitment to quality does not end when our solutions are out the door; it stays with our customers. We have a seven year mechanical and electrical warranty to ensure quality products throughout use.
To find more information regarding our warranty, view the PDF below.